Professional IVR Phone System for Christmas Light Installers

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Pricing:

Monthly Fee: $49/month

One-Time Setup Fee: $199


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Professional IVR Phone System
$199 setup fee and $49 per month

Designed specifically for Christmas Lights Installation businesses, our IVR system ensures you never miss a call, even during your busiest times.

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Christmas lights business installation jobs

From $600 to $2,000 Jobs: The ONE Thing That Changed Everything

November 06, 202514 min read

Most Christmas lights installers hit a revenue ceiling not because they lack technical skill or work ethic, but because they've trapped themselves at low average tickets. The difference between generating $50,000 and $200,000+ in a season often comes down to one number: average ticket price. Moving from $1,000 to $2,000 per job doesn't just double revenue—it transforms the entire business model, creating space for hiring, systems development, and actual profitability.

This guide reveals the exact strategies successful installers use to break through the $1,000 ceiling and consistently close $2,000-$3,000 jobs. Whether you're in your first season or looking to scale an established business, these principles will fundamentally change how you quote, present, and close Christmas lights installations.

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Understanding Average Ticket: The Most Important Metric

Before discussing strategies to increase average ticket, you must know your current number. Too many installers respond with vague estimates: "Somewhere between $800 and $1,000." This imprecision signals they're not tracking the metric that determines their business success.

Calculating average ticket is simple mathematics: Total revenue divided by number of completed jobs. If you've generated $50,000 from 50 installations, your average ticket is $1,000. If you've done 40 jobs for the same $50,000, your average is $1,250. This number matters because Christmas lights is fundamentally a math game.

Why Average Ticket Determines Everything

Consider the work required to generate $10,000 in revenue:

At $1,000 average ticket: 10 separate installations, 10 quotes, 10 customer conversations, 10 setups, 10 teardowns, and maximum windshield time driving between properties.

At $2,000 average ticket: 5 installations for identical revenue. Half the customer management, half the logistics, half the risk exposure—and likely higher profit margins.

The windshield time alone—driving between jobs—represents one of the biggest profit killers in this business. Every minute spent driving is time not generating revenue. Fewer, larger jobs mean more efficient operations and better profitability.

One successful installer increased average ticket from $1,700 to $2,000+ by implementing a single change: adding ridge lines to every quote. That extra 50-75 feet of lighting on peaks and ridges added $400-$600 per job while requiring minimal additional installation time. Multiply that across 50-100 annual installations, and it represents $20,000-$60,000 in additional revenue.

The Packaging Strategy: Never Quote Just the Basics

The fastest way to remain stuck at $1,000 average tickets is quoting only what customers explicitly request. When someone asks for "Christmas lights on the front of my house," most installers quote the front roofline and nothing more. This approach caps revenue at $800-$1,200 regardless of property size or customer budget.

Successful installers present comprehensive packages that showcase what's possible:

Essential Package Components

Front Roofline (Gutters and Peaks): The foundation, but never the complete offering. This typically represents $600-$1,000 depending on footage.

Ridge Lines and Architectural Details: Adding peaks, hips, and ridges creates dramatic visual impact while adding $400-$800 to each job. Many customers don't even know to request these features—they simply assume professionals will recommend what looks best.

Ground Stake Pathway Lighting: Lining the walkway from sidewalk to entrance adds $300-$500 and creates cohesive design. This feature often sells itself when presented in mockups.

Tree Wrapping: Most properties have 2-3 visible trees worth wrapping. At $40 per foot of tree height, this adds $800-$1,800 to average tickets. A 10-foot tree is $400, a 15-foot tree is $600.

Columns and Architectural Features: Wrapped columns range from $100-$600 each depending on height. Four columns at $150 each adds $600.

Wreaths and Decorative Elements: 48-inch or 60-inch wreaths at $350-$600 each provide high-margin additions requiring minimal installation time.

The principle is simple: customers cannot buy options you don't present. If you only quote the front roofline, that's all you'll ever sell. Present everything, and customers self-select based on budget and vision.

Christmas lights installation business tree wrapping

The Psychology of Cheap Pricing: Why $6 Per Foot Keeps You Broke

Many installers charge $6 per foot believing higher prices won't work in their market. This self-limiting belief creates unsustainable businesses that collapse under their own operational weight.

The Real Cost of Underpricing

Materials: Quality LED C9 sets, clips, and accessories cost $150-$200 per 100 feet when purchasing professional-grade products.

Labor: At $80-$100 per installation for a 100-foot roofline (assuming efficient crews), labor consumes significant margin.

Insurance, Overhead, and Risk: General liability insurance, vehicle costs, equipment maintenance, and the inherent danger of rooftop work represent real expenses often ignored in cheap pricing.

At $6 per foot: A 100-foot roofline generates $600. After $150 materials and $90 labor, gross profit is $360 before overhead and risk consideration. Net profit might be $250-$300.

At $8 per foot: The same job generates $800. With identical costs, net profit increases to $450-$500—60-80% more for identical work.

At $10 per foot: Revenue hits $1,000, with net profit around $650-$700. This represents 2.5x the profit of the $6 installer for the same physical work.

Scale this across 50 installations annually, and the $10 installer earns $32,500 in net profit compared to $12,500-$15,000 for the $6 installer. That's $17,500+ more—enough to hire help, invest in marketing, or simply earn fair compensation for dangerous work.

One installer raised prices from $4 per foot to $8 per foot and discovered something remarkable: the "crappy customers" disappeared. Price shoppers, constant negotiators, and problem clients self-selected out. His business became more profitable and dramatically less stressful.

Overcoming the "My Market Won't Pay That" Myth

This excuse appears in every market. Dallas installers insist nobody pays more than $6. Idaho installers claim $4 is the maximum. Maryland installers swear $3 is the ceiling.

Yet in every single market, other installers successfully charge $8-$12+ per foot. Same ZIP codes, same customer base, same competition—different results.

The Real Barrier: Your Mindset

The book "No BS Marketing to the Affluent" by Dan Kennedy emphasizes a critical truth: affluent customers think differently than you think. They're not seeking the cheapest option—they're seeking the best experience, most reliable service, and least hassle.

Consider the typical premium customer profile: They live in a home with an $8,000-$10,000 monthly mortgage. They drive a vehicle with a $2,000 monthly payment. They spend $300+ monthly at Starbucks—$3,600 annually on coffee alone.

Yet installers worry these customers won't invest $1,500-$3,000 in professional holiday lighting? The disconnect reveals the real problem: installers don't believe they're worth premium pricing, so they communicate that uncertainty in every sales conversation.

If you believe your market won't pay $8-$10 per foot, you're 100% correct—not because the market can't support it, but because your lack of confidence guarantees customers will negotiate down or choose competitors. Your belief becomes reality.

One installer in rural Georgia—a 17-year-old in his first season—consistently closes jobs at $10 per foot. If a teenager in a rural market can command premium pricing, the "my area won't pay" excuse crumbles completely.

The Sales Process: Why Customers Want Christmas Lights

Most installers never ask the most important question: Why do you want Christmas lights?

The typical answer—"I think they're pretty" or "I want a nice display"—is surface-level thinking that leads to commodity pricing. Dig deeper with follow-up questions:

  • "What's special about this Christmas?"

  • "Who's visiting during the holidays?"

  • "What memories are you hoping to create?"

  • "Have you always loved Christmas lights?"

These questions uncover emotional drivers that justify premium pricing:

Grandchildren visiting: Creating magical memories for kids they rarely see makes price irrelevant. The experience is priceless.

First Christmas in new home: Establishing traditions and making a statement in the neighborhood drives budget up significantly.

Competing with neighbors: Friendly competition or desire to have the best-decorated home removes price sensitivity.

Last Christmas due to illness: When time is limited, families invest heavily in creating perfect memories.

When you understand the emotional why, you're no longer selling bulbs and clips—you're selling irreplaceable memories and magical experiences. That justifies $2,000-$4,000 investments easily.

Practical Implementation: Getting the Phone to Ring

The best pricing strategy in the world is worthless without leads. To consistently close $2,000+ jobs, you need volume and momentum.

Proven Lead Generation Strategies

Yard Signs: Deploy 100+ signs weekly in target neighborhoods. Track which locations generate calls to optimize placement. This remains highest-ROI marketing for local service businesses. Some installers generate $100,000+ annually from yard sign leads alone.

Google Business Profile Optimization: Post daily with installation photos, customer testimonials, and project updates. Respond to every review immediately. Ask for reviews systematically after every installation using QR codes or tap cards.

Facebook Marketing: Organic posting builds brand awareness. Join local neighborhood groups and provide value without spamming. When people ask for recommendations, your consistent presence pays dividends.

Facebook Advertising: Expect $15-$30 per lead with optimized campaigns. Include budget qualifiers in ads ("Starting at $900") to filter out customers expecting $200 jobs.

Door-to-Door Canvassing: Walk one neighborhood repeatedly until achieving 90% yes/no responses. Name-drop neighbors who've booked to create social proof and momentum within communities.

The key is consistent action. One installer advertised a month before thinking it was "too early"—his phone hasn't stopped ringing. Early marketing builds momentum that pays off when peak season arrives.

Christmas lights business Google reviews

Review Generation: The Long-Term Growth Strategy

Reviews may not dramatically impact this season (unless you already have 50+), but they determine next year's success. Implement systematic review requests:

The Review Request Process

During Initial Phone Call: "Our goal is to make you so happy you'll give us a five-star review. Is there any reason you wouldn't give us five stars?"

Upon Arrival: "My goal today is to make you so happy you'll want to give us a five-star review and tell all your friends."

At Job Completion: "Is there any reason you wouldn't give us a five-star review?" When they say no, immediately pull out your phone with QR code or tap card: "Perfect! Just scan right here and it takes 30 seconds."

Tools that accelerate review generation:

QR Code Review Cards: Print cards with QR codes linking directly to your Google Business Profile review page. Hand these to customers at completion.

NFC Tap Cards: Customers tap their phone to the card and the review page opens automatically—even easier than QR codes.

Incentivize Your Team: Pay bonuses for reviews. $10 if their name is mentioned, $25 for video reviews. This motivates crews to deliver exceptional service.

Don't limit reviews to Google. Collect them on Yelp, Facebook, and even Thumbtack. With AI integration, these platforms increasingly influence local search results.

Safety Investment: Protecting Your Most Valuable Asset

Premium pricing enables proper safety equipment investment. Cheap pricing forces cutting corners that lead to catastrophic injuries.

One installer fell 30 feet from a roof, landed on concrete, and broke both legs. It wasn't steep pitch or poor equipment—he simply stepped backward without looking. The medical bills, lost income, and recovery time far exceeded any savings from cheap pricing.

Essential Safety Equipment

Proper Footwear: Cougar Paws ($200) or specialized Christmas lights shoes ($40) provide roof traction that standard shoes cannot. Hey Dudes and Vans are inadequate and dangerous.

Pitch Hoppers: These platforms ($115-$130) provide stable working surfaces on steep pitches. Choose 30-inch models for maximum space.

The Goat Steep Assist: This tool ($600-$700) provides handholds and stability on challenging roofs.

Ridge Pro: Screws into ridge caps, creating anchor points for stability or harness attachment.

Ladder Stabilizers: Prevent ladders from slipping or denting gutters—inexpensive insurance against falls.

Ladder Levelers: Ensure stability on uneven ground without using rocks or logs.

Mr. Longarm Poles with Hooks: Pass materials to roof workers safely rather than throwing supplies up (which causes balance loss and falls).

Always have a fall plan. If you start slipping, what's your strategy? Grab the gutter? Kick it to slow descent? These mental preparations can mean the difference between minor injury and catastrophe.

The Three Daily Actions: Working ON Your Business

Most installers work constantly IN their business—installing, quoting, managing crews—without dedicating time to working ON the business. This ensures they remain stuck at current revenue levels.

Implement this simple system: Write down three actions daily that improve the business, not just maintain operations.

Examples of "ON the Business" Actions

  • Research and set up Facebook advertising campaign

  • Create and post two social media content pieces

  • Develop standardized quote template

  • Record installation process video for training

  • Optimize Google Business Profile with new photos

  • Follow up with 10 outstanding quotes

  • Deploy 20 yard signs in new neighborhood

  • Research and implement CRM system

  • Create employee training checklist

  • Develop referral incentive program

These aren't massive projects requiring days—they're 20-30 minute focused actions that compound over time. Complete three daily, and you've accomplished 1,095 business improvements annually. That creates exponential growth impossible through operational work alone.

Christmas lights installation business $2000 job

How do I calculate my current average ticket?

Add total revenue from all completed jobs, then divide by the number of jobs. If you've generated $75,000 from 50 installations, your average ticket is $1,500. Track this weekly to monitor progress toward your $2,000 target. Without knowing this number precisely, you cannot improve it systematically.

What's stopping me from reaching $2,000 average tickets if I'm stuck at $1,000?

You're likely quoting only what customers explicitly request rather than presenting comprehensive packages. If you quote only front rooflines, you'll never exceed $1,200. Add ridge lines, ground stakes, trees, columns, and wreaths to every quote. Customers can't buy options you don't present. This single change moves most installers from $1,000 to $1,500-$2,000+ immediately.

How do I overcome fear of pricing "too high" and losing customers?

Recognize that losing price-shopping customers is beneficial. At $10 per foot with a 20% close rate, you generate more profit with less work than $6 per foot with 40% close rate. Quality customers value expertise and reliability over lowest price. Your confidence (or lack thereof) communicates instantly—if you don't believe you're worth premium pricing, customers won't either.

Should I offer packages or itemized quotes?

Both approaches work. Packages (Basic, Premium, Ultimate) simplify decision-making and often lead to mid-tier selections. Itemized quotes with optional add-ons allow customers to customize. The critical element isn't format—it's ensuring every quote includes multiple options beyond the bare minimum. Never send a quote with only one choice.

How many reviews do I need before they impact my business?

Reviews compound over time. With 10-20 reviews, you'll see modest impact. At 50+, reviews significantly influence search rankings and conversion rates. At 100+, you dominate local competition. Start systematic review collection immediately—reviews requested this season pay dividends for years. Use QR codes, tap cards, and employee incentives to accelerate collection.

What's the fastest way to increase leads without spending thousands on advertising?

Yard signs remain highest-ROI marketing. Deploy 100+ signs in target neighborhoods for $300-$500 investment. One well-placed sign can generate 5-10 jobs worth $10,000-$20,000. Google Business Profile optimization (free) drives organic search traffic. Post daily, respond to reviews, and ask every customer for reviews. These two strategies alone can generate 50-100 annual jobs.

How do I respond when customers say I'm more expensive than competitors?

Reframe the conversation around value, not price: "Our pricing reflects professional-grade materials, comprehensive insurance, experienced crews, and guaranteed satisfaction. If lowest price is your priority, we might not be the best fit. But if you want premium, hassle-free service with stunning results, we're perfect for you." Then stop talking and let them decide. Don't chase price shoppers.

What average ticket should I target in my first year?

Target $1,500-$2,000 minimum, even in year one. Starting at $1,000 creates difficult habits to break later. Customers anchored to cheap pricing resist increases. Begin at $8-$10 per foot with comprehensive packages. You can always adjust down (though you won't need to), but climbing from $6 to $10 with existing customers is nearly impossible.

Christmas lights installation business high paying tickets

How do I handle customers who already own lights and just want installation?

Politely decline in most cases: "I appreciate you thinking of us, but our insurance doesn't cover installing customer-owned materials, as we can't verify their safety or condition. We'd be happy to quote our professional red carpet service with quality materials and comprehensive warranty." The liability and unprofitability aren't worth the modest revenue.

What's the most important mindset shift for reaching $2,000 average tickets?

Stop believing you're selling bulbs and clips. You're selling magical memories, family experiences, and holiday joy. When you understand the emotional value—grandchildren's wonder, neighborhood pride, cherished traditions—$2,000-$4,000 becomes reasonable investment in priceless experiences. Read "Think and Grow Rich" and "No BS Marketing to the Affluent" to fundamentally shift how you value your service.

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Jason Geiman

Jason Geiman parlayed his early passion for festive lighting into a thriving Christmas décor installation company which he founded and grew for over 4 years before selling the business in 2018. Now, he draws from his experience scaling a holiday lighting venture to help other Christmas lighting companies maximize their success. Jason feels compelled to share shortcuts he learned running his decoration operation. Jason has made it his mission to enable both residential and commercial clients to execute jaw-dropping lighting displays more easily. He loves experimenting with the latest high-tech LED bulb innovations to incorporate into his instructional programs and resources for those running their own Christmas lighting businesses. After selling his original company, he reinvented himself - driven as ever to spread seasonal magic, but now by helping others grow their holiday lighting ventures successfully. Follow Jason for regular tips on taking your Christmas lights business to the next level!

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